Shipping policy

At Lumié, we carefully prepare every order to ensure it reaches you safely and beautifully packaged.

Order Processing Time

Orders are typically processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery timelines:

• Metro Cities: 3–5 business days
• Other Locations: 5–7 business days

Delivery timelines may vary during sales, festivals, or unforeseen courier delays.

Shipping Charges

• Free shipping on orders above ₹1999
• Standard shipping charges may apply on orders below the free shipping threshold.

Delayed or Lost Orders

If your package is delayed or marked delivered but not received, please contact our support team within 48 hours.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Lumié is not responsible for orders delayed or lost due to incorrect addresses.

Contact Us

For shipping related queries:

Email: lumie.jewel26@gmail.com